Yes, we have hundreds of records in stock, and lots of old classics and one off white labels, though not everything of course, but it is always worth emailing us if you cannot see something you are after on the site.

First, check on the Royal Mail website with your tracking number. It will usually give details of where your order is.

If you are in the U.K. your order should arrive within a 1-2 days of us contacting you with the tracking number, unless it was a larger parcel and went by either Parcelforce or courier which sometimes takes a day or two longer.

For Europe it will be 3-7 days, and for everywhere else at least 1-3 weeks. Of course packages get held up so always wait a few more days before panicking, and always check with your local sorting office, sometimes they don’t leave a card after an attempted delivery so your package may be there.

Always check your tracking number, this is your responsibility. If your records are returned to us and you failed to retrieve them from the sorting office we will ask for postage to resend them out to you.

We will happily stock new labels if we think we can sell them, but we are a very specialised shop with limited cashflow, and not all records are going to work for our customers, so please understand if we don’t think your record will work for us. 

It may have run out but there is a good chance we may have more copies in stock, or will possibly be getting more. If this is the case we will normally restock within a few hours if it is a new release, or a few days if it is something older. Please email us at info@sufcollective.co.uk if you are really after an out of stock record and we will try and find one for you.

Yes, but only if you return the record to us in absolutely mint condition.

This could be a number of reasons but the most likely is that you are using an old or obsolete browser, or an obsolete computer/tablet/ or phone. Try logging in on another browser first (eg. switch from Safari/Internet Explorer etc.to Chrome or Firefox and vice versa), and if this fails try another (possibly newer) device. If neither of these options work and our facebook page has no message about maintenance or site problems, please email us at info@sufcollective.co.uk (or message us on Facebook) and we can do your order via email,  and look in to the problem and hopefully fix it.

Generally we specialise in Acid Techno in all it’s varied forms, but also we sell Hard Techno, Acid, and some slower  Techno that’s tough enough to fit with the main stock

You can return your order to is if the records arrive back to us in absolutely mint condition, (or in the condition received if they are used items) and we will refund you (less the postage) unless they are faulty or damaged, in which case we will return all monies paid.

Contact us directly by email – info@sufcollective.co.uk – and we may be able to ship to you, but this may cost more, and/or may have conditions attached for certain territories.

The old site was suffering from several errors that were related to its core code. This means that is was only a matter of time before the site would become totally unusable.

Please reset your password. You will need to use something strong 12 characters with letters numbers and symbols. This is standard online security now. You will not be able to use your old password and repeated attempts will result in being locked out of the site for a period of time.

Make sure you allow enough time for the reset password link to come through at least 10 mins, and check your junk mail and spam folders if you don’t see it.

If you spot incorrect tracks or info please let us know.

The old site is not accessible anymore for customers but we still have records of orders made there in case there’s any errors here. If things are not right with your orders please let us know.